Supply Chain Orientation, ERP Usage and Knowledge Management in Supply Chain

Arafat Salih Aydiner, Mehmet Fatih Acar, Selim Zaim, Dursun Delen

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations


The principal aim of this study is to investigate the direct and indirect impacts of Knowledge Management (KM) and Enterprise Resource Planning (ERP) usage with the mediating effect of Supply Chain Orientation (SCO) on operational performance drawing on a sample of 200 Turkish manufacturing companies. Universal Structure Modelling (USM) were applied to examine the direct and indirect effects of variables on performance. In the path analysis seven hypothesis were evaluated with USM. Data analysis reveals that SCO affects operational performance positively with a degressive nonlinear relationship. Also it is found that there is a positive degressive nonlinear relationship between operational performance (OPER) and financial performance (FIN). The study shows that all relationships other than above are linear. In addition, no support has been found between ERP usage relations with OPER.

Original languageEnglish
Title of host publicationiMEC-APCOMS 2019 - Proceedings of the 4th International Manufacturing Engineering Conference and The 5th Asia Pacific Conference on Manufacturing Systems
EditorsMuhammed Nafis Osman Zahid, Radhiyah Abd. Aziz, Ahmad Razlan Yusoff, Nafrizuan Mat Yahya, Fazilah Abdul Aziz, Mohd Yazid Abu, Numan M. Durakbasa, M. Günes Gençyilmaz
PublisherSpringer Netherlands
Number of pages11
ISBN (Print)9783030313425, 9789811509490
StatePublished - 1 Jan 2020
Externally publishedYes
Event19th International Symposium for Production Research, ISPR 2019 - Vienna, Austria
Duration: 28 Aug 201930 Aug 2019

Publication series

NameLecture Notes in Mechanical Engineering
ISSN (Print)2195-4356
ISSN (Electronic)2195-4364


Conference19th International Symposium for Production Research, ISPR 2019


  • ERP
  • Knowledge Management
  • Operational performance
  • Supply Chain Orientation


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