Patients’ perceptions of the use of Artificial Intelligence in the primary healthcare setting: A critically appraised topic

Clinical Scenario: Artificial Intelligence (AI) is a technological advancement that is able to replicate human intelligence such as critical thinking, problem solving, and decision making. As AI continues to advance, its integration into the healthcare systems could transform the industry, making care more efficient and accessible to patients worldwide.

Clinical Question: Patients in the healthcare setting, how does the use of artificial intelligence tools in diagnostics or treatment, compared to traditional healthcare practices, affect patients’ perceptions of care quality and trust in healthcare providers?

Clinical Bottom Line: The current evidence suggests that participants believe AI in the healthcare system would improve medical outcomes.

Strength of Recommendation: According to the Strength-of-Recommendation Taxonomy (SORT) grades, each of the studies earns a Level of Evidence of C. Additionally, based on the Centre for Evidence-Based Medicine (CEBM) scale, these are classified as Level 4 due to the studies being low-quality crosssectional surveys.