TY - JOUR
T1 - Knowledge management and ERP
T2 - Complementary or contradictory?
AU - Acar, M. Fatih
AU - Tarim, Merve
AU - Zaim, Halil
AU - Zaim, Selim
AU - Delen, Dursun
N1 - Publisher Copyright:
© 2017 Elsevier Ltd
PY - 2017/12/1
Y1 - 2017/12/1
N2 - This research aims at deepening the understanding of the effects of information systems on supply chain operations, and to find the level and direction of the relationship between Enterprise Resource Planning (ERP) and Knowledge Management (KM) in the context of operational and financial performance. Essentially, this study emphasizes the explanation of the complementary relationship between ERP and KM. Therefore, the mediating effect of KM is also analyzed. Using a survey method, 163 responses are collected from Turkish manufacturing companies which operate in a variety of industries. A structural equation modelling (SEM) is used to test both the reliability and validity of measurement and the structural path model. The results show that ERP has no significantly positive effect on operational performance, but it is a precedent of KM. Moreover, results also show that KM affects operational performance positively and it has a mediating effect for the relationship between ERP and operational performance. Lastly, the path analysis shows that operational performance is positively associated with financial performance.
AB - This research aims at deepening the understanding of the effects of information systems on supply chain operations, and to find the level and direction of the relationship between Enterprise Resource Planning (ERP) and Knowledge Management (KM) in the context of operational and financial performance. Essentially, this study emphasizes the explanation of the complementary relationship between ERP and KM. Therefore, the mediating effect of KM is also analyzed. Using a survey method, 163 responses are collected from Turkish manufacturing companies which operate in a variety of industries. A structural equation modelling (SEM) is used to test both the reliability and validity of measurement and the structural path model. The results show that ERP has no significantly positive effect on operational performance, but it is a precedent of KM. Moreover, results also show that KM affects operational performance positively and it has a mediating effect for the relationship between ERP and operational performance. Lastly, the path analysis shows that operational performance is positively associated with financial performance.
KW - ERP
KW - Financial performance
KW - Knowledge management
KW - Operational performance
KW - Structural equation modeling
KW - Supply chain
UR - http://www.scopus.com/inward/record.url?scp=85023627632&partnerID=8YFLogxK
U2 - 10.1016/j.ijinfomgt.2017.05.007
DO - 10.1016/j.ijinfomgt.2017.05.007
M3 - Article
AN - SCOPUS:85023627632
SN - 0268-4012
VL - 37
SP - 703
EP - 712
JO - International Journal of Information Management
JF - International Journal of Information Management
IS - 6
ER -