Data, information and analytics as services

Dursun Delen, Haluk Demirkan

Research output: Contribution to journalEditorial

279 Scopus citations


While organizations are trying to become more agile to better respond to market changes in the midst of rapidly globalizing competition by adopting service orientation - commoditization of business processes, architectures, software, infrastructures and platforms - they are also facing new challenges. In this article, we provide a conceptual framework for service oriented managerial decision making process, and briefly explain the potential impact of service oriented architecture (SOA) and cloud computing on data, information and analytics. Today, SOA, cloud computing, Web 2.0 and Web 3.0 are converging, and transforming the information technology ecosystem for the better while imposing new complexities. With this convergence, a large amount of structured and unstructured data is being created and shared over disparate networks and virtual communities. To cope and/or to take advantage of these changes, we are in need of finding new and more efficient ways to collect, store, transform, share, utilize and dispose data, information and analytics.

Original languageEnglish
Pages (from-to)359-363
Number of pages5
JournalDecision Support Systems
Issue number1
StatePublished - 1 Jan 2013
Externally publishedYes


  • Agile analytics
  • Analytics-as-a-service
  • Business analytics
  • Cloud computing
  • Data-as-a-service
  • Information-as-a- service
  • Service-orientation


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