A holistic framework for knowledge discovery and management

Dursun Delen, Suliman Al-Hawamdeh

Research output: Contribution to journalArticlepeer-review

20 Scopus citations


The importance of an integrated knowledge management framework and the required capabilities and functionalities of such a framework are discussed. Integration of tacit knowledge transfer processes into information systems requires an understanding of complexity associated with tacit knowledge capture and transfer. Tightly integrated systems include use of federated systems that are based on a loose interfacing of applications and data resources. The knowledge extracted in the form of knowledge section is stored in the knowledge repository to be used by the knowledge utilization subsystem. The codified knowledge is recognized by creating a knowledge management environment by which the sources of valuable knowledge are identified and made available when needed. The communication between the user and human experts and retaining the knowledge minimizes integrated knowledge loss and the associated cost.

Original languageEnglish
Pages (from-to)141-145
Number of pages5
JournalCommunications of the ACM
Issue number6
StatePublished - 1 Jun 2009
Externally publishedYes


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